Returns & Exchanges
We want you to be fully satisfied with your purchase from Fontaines D.C. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and affix it to the outside of your package, covering any previous postage markings.
Drop Off and Track
Drop your package at any authorized courier location and keep your tracking receipt; your refund or exchange will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing