Frequently Asked Questions
Everything you need to know about your Fontaines D.C. orders and merchandise.
When will my order be shipped?
Orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.
What is your return policy?
We accept returns for unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached.
How do I care for my apparel items?
To preserve the quality of the prints, we recommend washing garments inside out in cold water and tumble drying on low heat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it's placed?
Once an order is placed, we move quickly to process it. Please contact our support team within 1 hour of purchase if you need to make changes.